Satya Nadella admits Microsoft needs to “win back” Windows 11 fans, improve performance for low RAM PCs

Windows 11 had a rough year, but it appears to be getting back on track, as the company is adding the most-requested features to the operating system and carefully testing monthly updates. Now, Satya Nadella has confirmed that Microsoft wants to “win back” Windows fans by focusing on fundamentals.

On Wednesday, Microsoft posted its Q3 2026 earnings report, beating analyst expectations. During the earnings call, CEO Satya Nadella mentioned Windows several times, which is notable because Windows rarely gets this kind of attention from Microsoft’s top leadership unless the discussion is about enterprise.

There’s no denying that Microsoft has always favored enterprise and government customers over consumers, but that doesn’t mean it no longer cares about people like you and me. During the Q3 2026 earnings call, Nadella confirmed it’s fully focused on winning back consumers across all its businesses, including Windows and Xbox.

But how does Microsoft plan to “win back” consumers, especially those who use Windows but have grown apart in recent years? According to CEO Satya Nadella, Microsoft plans to focus on core users and double down on the foundational work to increase engagement across Windows, Microsoft Edge, Bing, and Xbox.

“When it comes to our consumer business, we are doing the foundational work required to win back fans and strengthen engagement across Windows, Xbox, Bing, and Edge,” said CEO Satya Nadella.

Nadella added that Microsoft is focusing on “fundamentals, prioritizing quality and serving our core users better” for Windows 11.

We’re already seeing some of the improvements in Windows 11, including the ability to pause Windows updates for as long as you want, and it’s also testing faster startup apps.

“With Windows, we recently announced performance improvements for lower memory devices, streamlined the Windows Update experience, and brought back focus to core features and fundamentals that matter most to our customers,” Nadella explained.

Here’s the full statement from CEO Satya Nadella:

When it comes to our consumer business, we are doing the foundational work required to win back fans and strengthen engagement across Windows, Xbox, Bing, and Edge. In the near term, we are focused on fundamentals, prioritizing quality and serving our core users better. You see this in the work underway across our consumer products. With Windows, we recently announced performance improvements for lower memory devices, streamlined the Windows Update experience, and brought back focus to core features and fundamentals that matter most to our customers.

This a developing story…

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