Microsoft wrongly tells supported Windows 10 PCs they’re out of support, nudges Windows 11

Microsoft admitted that a bug is wrongly telling some Windows 10 users that they’re “out of support.” This is confusing because support hasn’t fully ended for everyone. You can still extend Windows 10 for free, and if you’re on Windows 10 Enterprise or LTSC, you’re already covered and don’t need to buy ESU.

Microsoft won’t share the details, but it confirmed that some users might see “Your version of Windows has reached the end of support” even when their PC is fully supported.

“The message, ‘Your version of Windows has reached the end of support, might incorrectly display in the Windows Update Settings page,” Microsoft confirmed in a statement.

For example, one user told me earlier today that they have Windows 10 21H2 IoT Enterprise LTSC, which is supported until at least 2027, but they still have the following alert in Windows Settings.

Now, the catch is that the “Your version of Windows has reached the end of support” error does not go away unless you give in to the demands and install Windows 11 version 25H2 or 24H2 LTSC. Clicking on “Check for updates” still checks for updates, but it does not make the alert disappear.

This issue is showing an incorrect message that my PC support has run out of support, but in reality, it’s still part of Windows 10 ESU. That might explain why I don’t see the option to opt for Extended Security Updates (ESU).

Will you still be getting Windows updates if Settings explicitly state that support has ended?

Technically, yes. Windows is incorrectly displaying an end-of-support alert when it’s not supposed to, but that doesn’t mean you won’t receive future cumulative or security updates, especially if you have signed up for Windows 10 ESU.

Microsoft says new security updates, including the forthcoming November 2025 Patch Tuesday, will still be offered to the following PCs:

• Windows 10 Pro, Education, Enterprise, using Extended Security Updates (ESU) and configured with an ESU product key
• Enterprise LTSC 2021
• ​IoT Enterprise LTSC 2021

“Windows 10 Enterprise LTSC 2021 and Windows 10 IoT Enterprise LTSC 2021 remain in support and will continue to receive security updates according to their respective lifecycles,” Microsoft confirmed in a statement.

What to do if Windows shows “Your version of Windows has reached the end of support” error when it’s supported or signed up for ESU?

Microsoft says it’s aware of the reports and it has deployed a server-side fix, which is now rolling out. You don’t have to worry if your Windows 10 PC is supported or signed up for ESU.

It could take anywhere between 24-48 hours for Windows 10’s false end-of-support error to disappear.

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